Every solution your business needs to communicate channel. at scale.

One platform. Four channels. Eight industries. Dozens of use cases. Built for teams that are done juggling tools.

4

Unified channels

8+

Industries served

99.9%

Uptime SLA

5 days

Avg. setup time

Channels

Every channel your customers use — unified

Stop managing five tools. Omnipulse brings every customer conversation into one intelligent shared inbox.

WhatsApp Business API

Multi-agent shared inbox, broadcast campaigns, no-code automation, and AI Copilot — all connected to your WhatsApp Business API. Built for teams that need to scale beyond the standard app.

SMS Marketing

Send transactional messages, OTPs, and marketing campaigns with 98%+ delivery rates globally. No app required. No internet needed. Just direct, reliable delivery to every contact on your list.

Email Marketing

Beautiful transactional and marketing emails with a drag-and-drop builder and smart segmentation. From onboarding flows to invoices to newsletters — all managed from the same inbox as every other channel.

AI Voice Automation

Intelligent automated calls for confirmations, campaigns, and alerts — in every language, 24 hours a day. No missed calls. No voicemail. Every inbound call handled instantly by AI.

Platform

Not just channels. One intelligent platform underneath.

Every channel runs through the same shared inbox, the same AI, the same automation engine, and the same analytics dashboard.

Shared team inbox

Every conversation from every channel lands in one place. Assign to agents, route by rules, leave internal notes, and see exactly who is handling what in real time.

01

No-code automation

Build flows that trigger across any channel. An order placed on Shopify fires a WhatsApp confirmation and an email receipt simultaneously. Set it once. It runs forever.

02

AI Copilot

Every agent has AI working alongside them across every channel, suggesting replies, summarising threads, detecting urgency, and reducing the time it takes to close every conversation.

03

Full customer timeline

Every message a customer has ever sent, across every channel, in one unified timeline per contact. No agent ever starts a conversation from zero again.

04

Smart routing

Route conversations to the right agent automatically by channel, keyword, customer tier, language, or department. VIP customers reach senior agents. Billing goes to accounts. Every time.

05

Analytics and reporting

One dashboard covering all channels. Track response times, delivery rates, agent performance, campaign engagement, and resolution rates — across WhatsApp, SMS, email, and voice together.

06

Industries

Built for every sector that talks to customers

Omnipulse adapts to the workflows, compliance requirements, and communication patterns of your industry.

Healthcare

Appointment reminders, patient follow-ups, lab result notifications, and clinic-wide inbox management.

Retail

Order tracking, cart recovery, loyalty campaigns, and post-purchase automation across all channels.

Finance

Secure OTPs, fraud alerts, payment confirmations, and real-time account notifications.

Education

Parent communication, enrollment flows, fee reminders, and exam updates at institution scale.

Aviation

Booking confirmations, delay alerts, itinerary updates, and traveler support flows.

Real Estate

Lead nurturing, property alerts, viewing confirmations, and intelligent agent routing.

Logistics

Delivery updates, driver dispatch, exception alerts, and customer feedback loops.

Field Services

Job scheduling, technician updates, customer feedback, and on-site communication management.

Use cases

Find the exact solution for your use case

Not sure which channel or industry page fits your need? Start here.

Appointment Reminders

Automated reminders via WhatsApp, SMS, or voice 24 hours before every booking. Reduce no-shows without a single manual call.

COD Order Verification

Instantly verify cash-on-delivery orders with an automated voice or WhatsApp message before dispatch. Eliminate fake orders.

Abandoned Cart Recovery

Automatically reach customers who left without checking out via WhatsApp or SMS. Recover lost revenue without manual effort.

Bulk Broadcast Campaigns

Send one message to thousands of contacts in minutes via WhatsApp, SMS, or email. Personalise at scale. Track every reply.

OTP and Authentication

Deliver one-time passwords and verification codes via WhatsApp or SMS with 98%+ delivery rates. Faster and more trusted than email.

Omnichannel Customer Support

Manage support across WhatsApp, email, SMS, and voice from one shared inbox. Smart routing, AI Copilot, and full conversation history.

Integrations

Plugs into your existing stack

Native integrations with the tools your team already uses, or build your own with our REST API.

Testimonials

Businesses love Omnipulse

"We replaced three separate tools with Omnipulse. Our team response time dropped by 60% in the first month."

MF

Mohammad Farukh

CEO, Aeroworld Flight Support

"The AI chat bot saved us 40 hours a week. We reached 50,000 patients without adding headcount."

MF

Dr. Bilal Hameed

CEO, Erum Saba Medical Center

Get started

One platform. Every channel. Every customer.

Join businesses across the UAE, Africa, Pakistan, and GCC already running on Omnipulse.