Automated Voice Call
and IVR Software
for Every Interaction.
Send automated voice calls, run intelligent IVR flows, verify orders, confirm appointments, and broadcast campaigns to thousands. No missed calls. No manual dialing. No limits.
Most businesses treat a missed call as a minor inconvenience. Their customers treat it as a reason to call a competitor.
When a customer calls and gets no answer, the majority will not try again. In the UAE and across the GCC, where customers expect fast, professional responses in Arabic, English, and other languages simultaneously, the cost of going unanswered is higher than anywhere else.
Manual calling teams are expensive, inconsistent, and limited to business hours. A proper automated voice call platform changes all of that.
IVR software is the automated phone system that handles calls on behalf of your business without a human agent touching the call.
In the UAE, customer service operations routinely handle Arabic, English, Hindi, Urdu, and Tagalog simultaneously. Omnipulse AI Voice detects caller language and routes each person into the right flow automatically.
Inbound IVR
Greets callers, presents menu options, collects input via keypad or voice, and routes to the right place or resolves queries entirely without a human agent.
Outbound automated calling
Reaches thousands of customers simultaneously with personalised voice messages. Campaign broadcasts, reminders, alerts, and verifications at scale.
AI Voice Agent
Handles inbound calls around the clock, answering FAQs, collecting information, and escalating to a live agent only when genuinely needed.
Multilingual flows
Arabic, English, Urdu, Hindi, and more. Intelligent language detection routes each caller into their preferred language flow automatically.
A complete automated voice call platform connected to your shared inbox, CRM, and every other channel your team uses.
Automated Voice Calls
Reach thousands simultaneously with personalised outbound voice calls. Upload your list, define your message, set the trigger, and Omnipulse handles the dialing, delivery, and tracking.
Voice Broadcasting Software
Send a single voice message to your entire contact list in minutes. Flash sales, alerts, reminders, and campaigns delivered at scale with full delivery tracking and response collection.
IVR Software with No-Code Builder
Build your entire IVR call flow without writing a single line of code. Design menus, collect inputs, set branching logic, and route callers using a visual drag-and-drop interface.
Outbound IVR Software
Run outbound IVR campaigns where customers receive a call and interact with a menu without a live agent. COD verification, payment collection, appointment confirmations, and surveys.
Call Center IVR Software
Handle high call volumes automatically. Route by department, skill, language, or customer tier. Queue management, callback scheduling, and agent escalation all built in.
Multilingual Voice Support
Arabic, English, Urdu, Hindi, and more. Language detection routes each caller into the right flow based on the language they speak. Built for the diverse GCC workforce.
AI Voice Agent
Handles inbound calls around the clock, answering FAQs, collecting information, verifying identities, and resolving queries. Escalates to a live agent only when genuinely needed.
Real-Time Analytics
Track delivery rate, answer rate, call duration, keypad responses, escalation rate, and resolution rate in a single dashboard. Know exactly what your voice operation is delivering.
CRM and Tool Integrations
Connect to Shopify, HubSpot, Salesforce, Zapier, and more. Trigger voice calls based on CRM events and push call outcomes back to your database automatically.
From COD verification to after-hours coverage, the use cases that deliver the most immediate ROI.
COD Order Verification
Omnipulse triggers an automated voice call the moment a cash-on-delivery order is placed. The customer presses 1 to confirm or 2 to cancel. No agent needed. Clean, verified dispatch every time. Fake COD orders drop significantly in the first month.
Appointment Reminders
Send automated reminder calls to every patient, client, or customer 24 hours before their appointment. No-show rates drop. Revenue is protected. Your front desk team stops making manual reminder calls and focuses on people who are actually in front of them.
Voice Broadcast Campaigns
Reach your full contact base with a personalised voice message in minutes. Political campaigns, retail promotions, community announcements, and product launches. Omnipulse voice broadcasting software delivers at scale with full delivery tracking.
Payment and Debt Reminders
Trigger automated outbound voice calls when a payment is overdue or a due date is approaching. Personalised by customer name and amount. Escalates to a live agent if the customer wants to discuss. Consistent, professional, and fully trackable.
Fraud Alerts and OTP Delivery
Send one-time passwords and fraud alerts via automated voice call for customers who prefer voice or do not receive SMS reliably. Instant delivery. High completion rate. Fully compliant with regional data protection requirements across the UAE and GCC.
After-Hours Call Handling
Your team leaves at 6pm. Your customers do not. Omnipulse AI Voice answers every inbound call around the clock, collects the caller's information and reason for calling, and flags it for your team first thing in the morning. No missed calls. No lost leads.
The GCC is one of the most call-intensive business environments in the world.
Arabic and English as standard
With additional language support for the full diversity of GCC workforces including Urdu, Hindi, Tagalog, and more.
Regulatory alignment
Aligned with TDRA in the UAE, CITC in Saudi Arabia, and telecoms frameworks across the GCC.
High volume infrastructure
Built to handle thousands of simultaneous outbound calls without degradation during campaign spikes or peak hours.
Data security and compliance
End-to-end call encryption, role-based access controls, and full call recording audit trails for compliance and quality assurance.
Local business understanding
Built by a team that operates in these markets, not just sells into them. We understand the communication patterns of the GCC.
No developers. No telephony engineers. No hidden complexity.
Connect your number
Link your business phone number to Omnipulse. Guided setup. Under 10 minutes.
Build your IVR flow
Design your call menu, routing rules, language options, and keypad responses using the no-code builder.
Set up your first campaign
Upload your contact list, record your message, set your trigger or schedule, and preview before launch.
Go live
Your first automated voice call goes out before you finish your coffee. Your IVR is live. Your team handles only what needs them.
Same outcome. A fraction of the cost. No headcount required.
| Feature | Manual Calling Team | Omnipulse AI Voice |
|---|---|---|
| Outbound call capacity | Limited by headcount | Thousands simultaneously |
| After-hours coverage | No | Yes, 24/7 |
| COD verification | Manual agent call | Automated IVR instantly |
| Multilingual support | Depends on staff | Arabic, English, Urdu, Hindi and more |
| Appointment reminders | Manual, time-consuming | Automated and scheduled |
| Call analytics | None or manual logs | Full real-time dashboard |
| Cost per call | High agent time cost | Fraction of the cost |
| Scalability | Hire more people | Scale instantly |
| CRM integration | Manual data entry | Automatic sync |
"We replaced three separate tools with Omnipulse. Our team response time dropped by 60% in the first month."
"The AI chatbot saved us 40 hours a week. We reached 50,000 patients without adding headcount."
Every call answered. Every campaign delivered. Every order verified. No headcount required.